Privacy policy

At HAYA, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase from us.

1. Information We Collect

When you browse our site or make a purchase, we may collect:

• Your name, email address, shipping and billing address, and phone number

• Payment information (processed securely via third-party gateways)

• Browsing behavior, IP address, and device information (used for analytics and site improvements)

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Send order confirmations and shipping updates

• Communicate with you about your account or our products

• Improve our website, services, and customer experience

• Send marketing emails (only if you've opted in)

3. Sharing Your Information

We do not sell or rent your personal data. Your information is only shared with trusted third parties necessary to operate our business, such as:

• Payment processors

• Shipping carriers

• Analytics and marketing tools (like Google Analytics or Meta Pixel)

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet is 100% secure.

5. Your Rights

You have the right to:

• Access or correct your personal data

• Opt out of marketing communications

• Request that we delete your personal information, subject to legal or operational requirements

6. Cookies

We use cookies to improve site functionality, personalize content, and analyze traffic. You can choose to disable cookies in your browser settings, though some features may not work as intended.

7. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated revision date.

8. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
Email- elachkar.omar@gmail.com